dbt Cloud incident

[EMEA AWS] Intermittent errors with dbt Copilot and AI-powered features

Minor Resolved View vendor source →

dbt Cloud experienced a minor incident on May 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 01:15 PM UTC
Resolved
May 27, 2026, 01:15 PM UTC
Duration
—
Detected by Pingoru
May 27, 2026, 01:15 PM UTC

Update timeline

  1. investigating May 27, 2026, 12:47 PM UTC

    Status: Investigating We're investigating reports of errors when using dbt Copilot and other AI-powered features in dbt platform. Other dbt platform functionality is unaffected. Affected components dbt Copilot (EMEA AWS) (Degraded performance)

  2. identified May 27, 2026, 12:52 PM UTC

    Status: Identified We've identified the cause of the errors affecting dbt Copilot and AI-powered features and are applying a fix. Affected components dbt Copilot (EMEA AWS) (Degraded performance)

  3. monitoring May 27, 2026, 12:56 PM UTC

    Status: Monitoring A fix has been applied. We're monitoring AI features across all regions to confirm the issue is fully resolved. Affected components dbt Copilot (EMEA AWS) (Degraded performance)

  4. resolved May 27, 2026, 01:15 PM UTC

    Status: Resolved dbt Copilot and AI-powered features are operating normally. This incident is now resolved. We have put measures in place to prevent a recurrence and the dbt Copilot has returned to normal. Please contact Support via email [email protected] "[email protected]": http://[email protected] if you continue to experience delays and are unsure of the root cause. Affected components dbt Copilot (EMEA AWS) (Operational)