dbt Cloud incident

[US AWS] Snowflake jobs may time out on Latest release track

Minor Resolved View vendor source →

dbt Cloud experienced a minor incident on May 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 09:03 PM UTC
Resolved
May 25, 2026, 09:03 PM UTC
Duration
—
Detected by Pingoru
May 25, 2026, 09:03 PM UTC

Update timeline

  1. investigating May 22, 2026, 04:59 PM UTC

    Status: Investigating We're investigating an issue with the Snowflake adapter on the Latest release track that is causing some dbt jobs to fail when fetching large query result sets. The Snowflake connector is hitting a 7-second connection timeout while retrieving result data from Snowflake's internal storage, surfacing in run logs as: "Failed to fetch the large result set batch data_1 ... ConnectTimeoutError ... timed out (connect timeout=7)" This is impacting jobs running on the Latest release track in deployments using Snowflake. The team is investigating the underlying cause and will provide updates at approximately 15-minute intervals as new information becomes available. Workaround Switching affected jobs to the Compatible or Extended release track resolves the failures immediately. For production workloads, we recommend Extended going forward as the most stable option. Affected components Scheduled Jobs (US AWS) (Degraded performance)

  2. identified May 22, 2026, 06:09 PM UTC

    Status: Identified We have identified an issue with a recent Snowflake adapter release that resulted in some dbt jobs failing when fetching large query result sets. A fix is being implemented, and we will provide an update shortly. Affected components Scheduled Jobs (US AWS) (Degraded performance)

  3. monitoring May 25, 2026, 06:43 PM UTC

    Status: Monitoring We have deployed a fix for the Snowflake adapter that resulted in some dbt jobs failing when fetching large query result sets. We are continuing to monitor. Affected components Scheduled Jobs (US AWS) (Degraded performance)

  4. resolved May 25, 2026, 09:03 PM UTC

    Status: Resolved The issue has been resolved, and all affected systems are now functioning normally. We have put measures in place to prevent a recurrence and the Snowflake adapter has returned to normal. Please contact Support via email [email protected] "[email protected]": mailto:[email protected] if you continue to experience delays and are unsure of the root cause. Affected components Scheduled Jobs (US AWS) (Operational)