dbt Cloud incident

[US Cell 1 AWS] Billing Admin Page Requests Intermittently Failing

Major Ongoing View vendor source →

dbt Cloud is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 07:23 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
May 22, 2026, 07:23 PM UTC

Update timeline

  1. investigating May 22, 2026, 04:22 PM UTC

    Status: Investigating We're investigating an issue with the Billing Admin Page that is causing some requests to fail or time out with 5XX errors. This is impacting the Billing Usage in all instances. The team is working on a resolution and we will provide updates as soon as new information becomes available. Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected. Affected components Web Application (US Cell 1 AWS) (Degraded performance)

  2. monitoring May 22, 2026, 04:44 PM UTC

    Status: Monitoring The issue with the Billing Admin Page that was causing requests to fail or time out with 5XX errors appears to have been resolved. All monitors have returned to green and we are continuing to monitor. Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected. Affected components Web Application (US Cell 1 AWS) (Operational)

  3. identified May 22, 2026, 07:23 PM UTC

    Status: Identified We have identified an issue with the Billing Admin Page that resulted in requests failing or timing out with 5XX errors. This is due to a bug with a third-party dependency, and the vendor is working on a fix. We will provide an update shortly. Affected components Web Application (US Cell 1 AWS) (Degraded performance)