Daylite incident

Networking Issue

Minor Resolved View vendor source →

Daylite experienced a minor incident on June 23, 2025 affecting Sync and API and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 08:22 AM UTC
Resolved
Jun 23, 2025, 09:40 AM UTC
Duration
1h 18m
Detected by Pingoru
Jun 23, 2025, 08:22 AM UTC

Affected components

SyncAPIAttachmentsEmail ContentsNotificationsPush NotificationsPush SyncsWebhooksEmail DeliveryAccount Management (including signup)

Update timeline

  1. investigating Jun 23, 2025, 08:22 AM UTC

    🚨 Investigating We are currently investigating an issue. Our team is actively looking into the root cause. Thank you for your patience. We will provide updates as soon as possible.

  2. investigating Jun 23, 2025, 08:39 AM UTC

    Our upstream provider is having intermittent networking issues.

  3. monitoring Jun 23, 2025, 08:45 AM UTC

    ✅ Upstream Service Returning - Monitoring The issue with our upstream provider seems to be resolving. We are closely monitoring the situation to ensure full stability. We will provide a final update once we confirm that everything is back to normal.

  4. monitoring Jun 23, 2025, 08:49 AM UTC

    Updated status to Monitoring.

  5. resolved Jun 23, 2025, 09:40 AM UTC

    🎉 Incident Resolved The issue has been fully resolved. All services are now back to normal. Thank you for your patience, and we appreciate your understanding. If you experience any further issues, please contact support.