Daylite experienced a minor incident on October 23, 2025 affecting Daylite Downloads, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 23, 2025, 03:53 PM UTC
🚨 Investigating We are currently investigating an issue. Our team is actively looking into the root cause. Thank you for your patience. We will provide updates as soon as possible.
- investigating Oct 23, 2025, 04:07 PM UTC
🛠 Incident Update We’ve identified that this issue stems from a disruption with an upstream service provider. Our team has already initiated contact with the provider to resolve the situation. We’ll provide another update as soon as we receive additional information from the provider. Thank you for your understanding and patience during this time.
- resolved Oct 23, 2025, 06:49 PM UTC
🎉 Incident Resolved The issue has been fully resolved. All services are now back to normal. Thank you for your patience, and we appreciate your understanding. If you experience any further issues, please contact support.