DatoCMS experienced a minor incident on September 17, 2021, lasting 13d 13h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 17, 2021, 12:00 AM UTC
We are experiencing some connectivity issues at the moment. Investigation is in progress.
- investigating Sep 17, 2021, 12:00 AM UTC
Heroku is investigating an issue on their platform ( https://status.heroku.com/incidents/2359 )
- investigating Sep 17, 2021, 12:00 AM UTC
We are applying a mitigation strategy in the meantime
- monitoring Sep 17, 2021, 12:00 AM UTC
We have created a new application and changed DNS entries to circumvent Heroku's issues, and it seems to be working: requests are coming to our application again. We're monitoring the situation of course, but things should be back to normal.
- monitoring Sep 17, 2021, 12:00 AM UTC
Heroku is solving the root issue. We're waiting until the incident is fully resolved on their end to switch back to our original application.
- monitoring Sep 17, 2021, 12:00 AM UTC
All domains are pointing to the old Heroku application again, but we are still having issues with webhooks.datocms.com. We are investigating.
- resolved Sep 17, 2021, 12:00 AM UTC
webhooks.datocms.com is working as expected now If you see some builds stuck in the "build in progress" stage, please mark them as failed and try again
- resolved Sep 30, 2021, 01:17 PM UTC
Heroku posted a post-mortem update: https://status.heroku.com/incidents/2359