DatoCMS incident

Requests slow/failing

Minor Resolved View vendor source →

DatoCMS experienced a minor incident on October 8, 2021, lasting 17h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2021, 12:00 AM UTC
Resolved
Oct 08, 2021, 05:52 PM UTC
Duration
17h 52m
Detected by Pingoru
Oct 08, 2021, 12:00 AM UTC

Update timeline

  1. investigating Oct 08, 2021, 12:00 AM UTC

    We're seing a number of CMA/CDA requests failing. Seems to be a DB overload, we're investigating the root cause, and will keep on updating this ticket.

  2. monitoring Oct 08, 2021, 12:00 AM UTC

    We performed a database upgrade to make room for the increased number of requests. Most timeout errors are gone, and the system is catching up. We'll continue to monitor the situation.

  3. resolved Oct 08, 2021, 05:52 PM UTC

    Normal behaviour is fully restored, resolving the ticket.