DatoCMS incident

Cannot access admin interface via custom domain

Minor Resolved View vendor source →

DatoCMS experienced a minor incident on June 14, 2022, lasting 9h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2022, 12:00 AM UTC
Resolved
Jun 14, 2022, 09:17 AM UTC
Duration
9h 17m
Detected by Pingoru
Jun 14, 2022, 12:00 AM UTC

Update timeline

  1. investigating Jun 14, 2022, 12:00 AM UTC

    There are problems accessing DatoCMS projects via custom domains. We are going to investigate this, but in the meantime please use your default DatoCMS subdomain ( .admin.datocms.com) to access it. If you do not remember your project subdomain, you can always check it out in our https://dashboard.datocms.com

  2. identified Jun 14, 2022, 12:00 AM UTC

    Digital Ocean is reporting multiple product failures at the moment: https://status.digitalocean.com/incidents/xkpsn9hbnnlz Please, follow the above link to get updates.

  3. monitoring Jun 14, 2022, 12:00 AM UTC

    It looks like everything is back to normal right now, but Digital Ocean is still investigating on this. If this happens again, please use your default subdomain to access your admin project interface.

  4. resolved Jun 14, 2022, 09:17 AM UTC

    Digital ocean marked the issue as fully resolved now.