DatoCMS experienced a minor incident on July 28, 2022, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2022, 12:00 AM UTC
Customers are reporting issues while performing requests to our CMA. We are looking into this.
- identified Jul 28, 2022, 12:00 AM UTC
It looks like a problem within our cloudflare workers, but only in some regions of U.S.A. We have found a temporary way to overcome the issue, while we are investigating more.
- identified Jul 28, 2022, 12:00 AM UTC
Failing builds on netlify could be related to this issue: https://www.netlifystatus.com/incidents/zspkr7fmdhvd
- monitoring Jul 28, 2022, 12:00 AM UTC
Problems with the upstream provider has been fixed. No more customers reported this problem. Tomorrow we are going to remove the temporary fix we implemented earlier.
- resolved Jul 29, 2022, 07:36 AM UTC
Resolved — We have removed the temporary hotfix. Due to this hotfix, project usages between 2022-07-28T16:00Z and 2022-07-29T07:30Z have not been saved. Monitoring — Problems with the upstream provider has been fixed. No more customers reported this problem. Tomorrow we are going to remove the temporary fix we implemented earlier. Identified — Failing builds on netlify could be related to this issue: https://www.netlifystatus.com/incidents/zspkr7fmdhvd Identified — It looks like a problem within our cloudflare workers, but only in some regions of U.S.A. We have found a temporary way to overcome the issue, while we are investigating more. Investigating — Customers are reporting issues while performing requests to our CMA. We are looking into this.
- resolved Jul 29, 2022, 07:36 AM UTC
We have removed the temporary hotfix. Due to this hotfix, project usages between 2022-07-28T16:00Z and 2022-07-29T07:30Z have not been saved.