DatoCMS incident

Delay in CDN purging: serving stale GraphQL data

Minor Resolved View vendor source →

DatoCMS experienced a minor incident on April 17, 2023, lasting 13h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2023, 12:00 AM UTC
Resolved
Apr 17, 2023, 01:07 PM UTC
Duration
13h 7m
Detected by Pingoru
Apr 17, 2023, 12:00 AM UTC

Update timeline

  1. identified Apr 17, 2023, 12:00 AM UTC

    We received some reports about GraphQL requests returning stale content.

  2. investigating Apr 17, 2023, 12:00 AM UTC

    We started to investigate the problem.

  3. identified Apr 17, 2023, 12:00 AM UTC

    We identified the issue that caused the GraphQL request to not being purged correctly.

  4. monitoring Apr 17, 2023, 12:00 AM UTC

    We have fixed the issue and we are monitoring the system. The issues a global purge in the meantime.

  5. resolved Apr 17, 2023, 01:07 PM UTC

    Resolved — We can close the issue now. Monitoring — We have fixed the issue and we are monitoring the system. The issues a global purge in the meantime. Identified — We identified the issue that caused the GraphQL request to not being purged correctly. Investigating — We started to investigate the problem. Identified — We received some reports about GraphQL requests returning stale content.

  6. resolved Apr 17, 2023, 01:07 PM UTC

    We can close the issue now.