DatoCMS incident

Increased error rates

Minor Resolved View vendor source →

DatoCMS experienced a minor incident on November 7, 2024, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 12:00 AM UTC
Resolved
Nov 08, 2024, 08:01 AM UTC
Duration
1d 8h
Detected by Pingoru
Nov 07, 2024, 12:00 AM UTC

Update timeline

  1. monitoring Nov 07, 2024, 12:00 AM UTC

    Between 2024-11-07 12:57 UTC and 13:03 UTC customers have noticed an increase of error rates when accessing their projects admin interface, CMA endpoint and CDA endpoint. This was caused by a temporary increase of activity on one of our databases. The situation went back to normal at about 13:03 UTC and we are monitoring the situation. Cached graphql queries in our edge network were not affected by this. We are sorry for the inconvenience.

  2. resolved Nov 08, 2024, 08:01 AM UTC

    Resolved — This issue can be considered resolved Monitoring — Between 2024-11-07 12:57 UTC and 13:03 UTC customers have noticed an increase of error rates when accessing their projects admin interface, CMA endpoint and CDA endpoint. This was caused by a temporary increase of activity on one of our databases. The situation went back to normal at about 13:03 UTC and we are monitoring the situation. Cached graphql queries in our edge network were not affected by this. We are sorry for the inconvenience.

  3. resolved Nov 08, 2024, 08:01 AM UTC

    This issue can be considered resolved