Datasite incident

Analytics dashboards are unavailable in EU projects

Minor Resolved View vendor source →

Datasite experienced a minor incident on June 12, 2025 affecting Datasite EMEA and Datasite APAC, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 01:43 AM UTC
Resolved
Jun 12, 2025, 05:38 AM UTC
Duration
3h 55m
Detected by Pingoru
Jun 12, 2025, 01:43 AM UTC

Affected components

Datasite EMEADatasite APAC

Update timeline

  1. investigating Jun 12, 2025, 01:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 12, 2025, 04:43 AM UTC

    A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely.

  3. resolved Jun 12, 2025, 05:38 AM UTC

    This incident has been resolved.