Datasite incident

Global DatasiteOne is experiencing issues loading Projects. US Projects are not affected.  Technical and service teams are working to resolve.

Critical Resolved View vendor source →

Datasite experienced a critical incident on December 10, 2018 affecting Datasite EMEA, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2018, 05:58 PM UTC
Resolved
Dec 10, 2018, 07:01 PM UTC
Duration
1h 3m
Detected by Pingoru
Dec 10, 2018, 05:58 PM UTC

Affected components

Datasite EMEA

Update timeline

  1. investigating Dec 10, 2018, 05:58 PM UTC

    We are currently investigating this issue.

  2. identified Dec 10, 2018, 06:23 PM UTC

    EU is now accessible. There may be other issues as work continues.

  3. resolved Dec 10, 2018, 07:01 PM UTC

    Issue has been resolved the Projects are accessible.