Datasite incident

Contacting Datasite Client Services

Notice Resolved View vendor source →

Datasite experienced a notice incident on November 6, 2020, lasting 57s. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2020, 07:48 AM UTC
Resolved
Nov 06, 2020, 07:48 AM UTC
Duration
57s
Detected by Pingoru
Nov 06, 2020, 07:48 AM UTC

Update timeline

  1. identified Nov 05, 2020, 11:29 PM UTC

    Microsoft is currently experiencing issues with Exchange online that is impacting Datasite's ability to receive emails sent to our Client Services organization. If you need assistance, please contact us through our regional phone numbers at https://www.datasite.com/us/en/contact/support.html or from within the Datasite application using the Chat feature.

  2. identified Nov 06, 2020, 07:48 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 06, 2020, 07:48 AM UTC

    This incident has been resolved.