Datasite incident

US Projects are not loading content. Data has not been impacted. Engineering teams are working to resolve this issue.

Critical Resolved View vendor source →

Datasite experienced a critical incident on June 12, 2021 affecting Datasite Americas, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2021, 04:03 PM UTC
Resolved
Jun 12, 2021, 06:59 PM UTC
Duration
2h 56m
Detected by Pingoru
Jun 12, 2021, 04:03 PM UTC

Affected components

Datasite Americas

Update timeline

  1. identified Jun 12, 2021, 04:03 PM UTC

    Engineering teams have identified the issue and are working through options to return functionality. Data is not impacted.

  2. identified Jun 12, 2021, 04:55 PM UTC

    We are continuing to work through this issue. We will update when a more firm ETA is available.

  3. monitoring Jun 12, 2021, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2021, 06:59 PM UTC

    This incident has been resolved.