Datasite incident

Analytics reports are temporarily unavailable in the US & EU due to a vendor service outage

Minor Resolved View vendor source →

Datasite experienced a minor incident on June 30, 2021 affecting Datasite Americas and Datasite EMEA, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2021, 06:56 PM UTC
Resolved
Jun 30, 2021, 08:39 PM UTC
Duration
1h 43m
Detected by Pingoru
Jun 30, 2021, 06:56 PM UTC

Affected components

Datasite AmericasDatasite EMEA

Update timeline

  1. identified Jun 30, 2021, 06:56 PM UTC

    Analytics reports are temporarily unavailable in the US & EU due to a vendor service outage

  2. monitoring Jun 30, 2021, 08:15 PM UTC

    The vendor has indicated a fix has been applied.

  3. resolved Jun 30, 2021, 08:39 PM UTC

    This incident has been resolved.