Datasite incident

Users are facing a login loop across all environments and cannot access projects.

Critical Resolved View vendor source →

Datasite experienced a critical incident on September 29, 2021 affecting Datasite Americas and Datasite EMEA and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2021, 07:59 PM UTC
Resolved
Sep 29, 2021, 08:46 PM UTC
Duration
46m
Detected by Pingoru
Sep 29, 2021, 07:59 PM UTC

Affected components

Datasite AmericasDatasite EMEADatasite APAC

Update timeline

  1. investigating Sep 29, 2021, 07:59 PM UTC

    Engineers are working to resolve the issue and restore service.

  2. monitoring Sep 29, 2021, 08:21 PM UTC

    Login is healthy again and engineers are monitoring for any further issues.

  3. resolved Sep 29, 2021, 08:46 PM UTC

    This incident has been resolved.