Datasite incident

Datasite is experiencing an incident that is preventing access to projects in all regions.

Critical Resolved View vendor source →

Datasite experienced a critical incident on October 12, 2021 affecting Datasite Americas and Datasite EMEA and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2021, 01:16 PM UTC
Resolved
Oct 12, 2021, 02:59 PM UTC
Duration
1h 43m
Detected by Pingoru
Oct 12, 2021, 01:16 PM UTC

Affected components

Datasite AmericasDatasite EMEADatasite APAC

Update timeline

  1. investigating Oct 12, 2021, 01:16 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 12, 2021, 01:25 PM UTC

    We are continuing to investigate this issue. We will have an update at approximately 9:15am CDT

  3. investigating Oct 12, 2021, 02:15 PM UTC

    We are continuing to investigate this issue and all regions are still inaccessible. We will give another update at approximately 10am CDT.

  4. monitoring Oct 12, 2021, 02:33 PM UTC

    All regions are back up and we are monitoring stability

  5. resolved Oct 12, 2021, 02:59 PM UTC

    This incident has been resolved.