Datasite incident

Datasite EU projects were not loading

Critical Resolved View vendor source →

Datasite experienced a critical incident on March 31, 2022 affecting Datasite EMEA, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2022, 02:05 PM UTC
Resolved
Mar 31, 2022, 04:14 PM UTC
Duration
2h 8m
Detected by Pingoru
Mar 31, 2022, 02:05 PM UTC

Affected components

Datasite EMEA

Update timeline

  1. investigating Mar 31, 2022, 02:05 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2022, 02:48 PM UTC

    Recovery Steps are being applied now. We will update when we have more information

  3. identified Mar 31, 2022, 02:48 PM UTC

    Recovery steps are being applied now. We will update when we have more information.

  4. monitoring Mar 31, 2022, 03:09 PM UTC

    EU Projects are now loading and we are monitoring the performance.

  5. resolved Mar 31, 2022, 04:14 PM UTC

    EU Projects are now loading