Datasite incident

Datasite Projects are not loading in the US. Projects in EU and AU are not impacted

Critical Resolved View vendor source →

Datasite experienced a critical incident on July 27, 2022 affecting Datasite Americas, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2022, 09:22 PM UTC
Resolved
Jul 27, 2022, 10:17 PM UTC
Duration
54m
Detected by Pingoru
Jul 27, 2022, 09:22 PM UTC

Affected components

Datasite Americas

Update timeline

  1. identified Jul 27, 2022, 09:22 PM UTC

    The issue has been identified and a fix is currently being implemented

  2. identified Jul 27, 2022, 09:43 PM UTC

    We are working with our vendors to solve this issue, and will update as soon as functionality is restored or an ETA is available

  3. monitoring Jul 27, 2022, 10:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2022, 10:17 PM UTC

    This incident has been resolved.