Dataquest incident

Degraded Performance

Major Resolved View vendor source →

Dataquest experienced a major incident on April 1, 2022 affecting Learning App, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2022, 05:01 PM UTC
Resolved
Apr 02, 2022, 12:06 AM UTC
Duration
7h 5m
Detected by Pingoru
Apr 01, 2022, 05:01 PM UTC

Affected components

Learning App

Update timeline

  1. investigating Apr 01, 2022, 05:01 PM UTC

    We're currently experiencing degraded performance for the application and are currently looking into the issue.

  2. identified Apr 01, 2022, 05:42 PM UTC

    We've minimized the impact of degraded performance — the application may be slower than normal, but it will load. We're still working to resolve this issue.

  3. monitoring Apr 01, 2022, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2022, 12:06 AM UTC

    This incident has been resolved.