Datalink incident

Service Unavailability

Major Resolved View vendor source →

Datalink experienced a major incident on July 30, 2024 affecting Datalink Developer Portal and API Infrastructure, lasting 14h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 02:26 PM UTC
Resolved
Jul 31, 2024, 05:14 AM UTC
Duration
14h 48m
Detected by Pingoru
Jul 30, 2024, 02:26 PM UTC

Affected components

Datalink Developer PortalAPI Infrastructure

Update timeline

  1. identified Jul 30, 2024, 02:26 PM UTC

    Due to an outage in Microsoft Azure Network Infrastructure, our services could be unavailable. We expect our services to be back once the issue has been resolved by Microsoft. Please verify Microsoft Azure status page https://azure.status.microsoft/en-us/status for more details.

  2. monitoring Jul 30, 2024, 03:59 PM UTC

    Due to an outage in Microsoft Azure Network Infrastructure, our services could be unavailable. Microsoft have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards. We will continue to monitor the situation and will update as soon as the incident will be resolved by Microsoft.

  3. resolved Jul 31, 2024, 05:14 AM UTC

    This incident has been resolved.