Datalink incident

Major outage for Datalink in EMEA

Critical Resolved View vendor source →

Datalink experienced a critical incident on April 7, 2025 affecting Documents, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 02:09 PM UTC
Resolved
Apr 07, 2025, 02:47 PM UTC
Duration
38m
Detected by Pingoru
Apr 07, 2025, 02:09 PM UTC

Affected components

Documents

Update timeline

  1. identified Apr 07, 2025, 02:09 PM UTC

    PDF download in all EMEA countries is not possible except UK. Canceling and confirming in RMC is not possible.

  2. resolved Apr 07, 2025, 02:47 PM UTC

    This incident has been resolved.