DataGrail experienced a minor incident on April 9, 2021, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 09, 2021, 05:38 PM UTC
DataGrail's Engineering team has identified the cause of CAPTCHAs failing to load on customer intake forms. The team is currently working on resolving this issue. We will provide another update in 15 minutes.
- monitoring Apr 09, 2021, 05:57 PM UTC
DataGrail's Engineering team has resolved the issue with CAPTCHAs not loading and we are currently monitoring for any issues.
- resolved Apr 09, 2021, 07:36 PM UTC
This incident has been resolved and the platform is functioning normally.