DataGrail incident

Privacy Intake Forms Loading Inconsistently

Minor Resolved View vendor source →

DataGrail experienced a minor incident on June 2, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2021, 07:06 AM UTC
Resolved
Jun 01, 2021, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jun 02, 2021, 07:06 AM UTC

Update timeline

  1. resolved Jun 02, 2021, 07:06 AM UTC

    DataGrail's Engineering Team were alerted by internal monitoring and proactively remedied a memory issue that was appearing sporadically across privacy intake forms, impacting the ability to load these forms.The issue was discovered at 11:50am PST and resolved at 12:05pm PST. This incident has been fully resolved and the platform is functioning normally.