DataGrail incident

DataGrail Account Invites resulting in 500 errors for Customers that utilize GoogleSSO or MicrosoftSSO

Minor Resolved View vendor source →

DataGrail experienced a minor incident on February 11, 2022 affecting Request Manager, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2022, 08:22 PM UTC
Resolved
Feb 11, 2022, 09:12 PM UTC
Duration
50m
Detected by Pingoru
Feb 11, 2022, 08:22 PM UTC

Affected components

Request Manager

Update timeline

  1. identified Feb 11, 2022, 08:22 PM UTC

    We have identified an issue with DataGrail Account Invites leading to 500 errors for Customers that utilize GoogleSSO or MicrosoftSSO to log into DataGrail. We have identified a fix and are currently validating this internally.

  2. resolved Feb 11, 2022, 09:12 PM UTC

    This incident has been fully resolved and the platform is functioning normally.