DataFalcon incident

Service Downtime Caused by Cloud Infrastructure Provider Issue

Major Resolved View vendor source →

DataFalcon experienced a major incident on May 16, 2025 affecting Web Application, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 06:30 AM UTC
Resolved
May 16, 2025, 09:30 AM UTC
Duration
2h 59m
Detected by Pingoru
May 16, 2025, 06:30 AM UTC

Affected components

Web Application

Update timeline

  1. investigating May 16, 2025, 05:16 PM UTC

    We are currently investigating this issue.

  2. resolved May 16, 2025, 05:17 PM UTC

    Our web application experienced a temporary outage due to an issue with our cloud infrastructure provider. The disruption began earlier today and has since been resolved. Service was fully restored at 2:40 AM PDT. We are continuing to monitor the system closely and will work with our provider to prevent future occurrences. We appreciate your patience and understanding.