Datadog US1 incident

Multiple products impacted with data delays

Major Resolved View vendor source →

Datadog US1 experienced a major incident on October 20, 2025 affecting Cloud Security Management and Incident Response, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:14 AM UTC
Resolved
Oct 20, 2025, 11:31 AM UTC
Duration
1h 16m
Detected by Pingoru
Oct 20, 2025, 10:14 AM UTC

Affected components

Cloud Security ManagementIncident Response

Update timeline

  1. identified Oct 20, 2025, 10:14 AM UTC

    Note: this is a delayed update because this incident impaired our ability to update the status page, we posted banners earlier in the product to let customers know about the ongoing impact. We are still seeing some delays as we are fully recovering from the underlying incident: agentless vulnerability scanning for hosts in AWS us-east-1 is still delayed, On-Call notifications are not fully recovered. This incident started at 07:10 UTC on October 20. So far we have recovered fully from the impact on Synthetics, collection of data from AWS, Bits AI, Codegen, Dashboards (edition features were impaired).

  2. monitoring Oct 20, 2025, 10:53 AM UTC

    We are monitoring and seeing recovery for all products, some customers might still experience for a limited subset of data delays for logs or host vulnerability scanning specific to AWS us-east-1. We will post specific information on the affected product pages for those customers. On-Call notifications are fully operational.

  3. resolved Oct 20, 2025, 11:31 AM UTC

    This incident has been resolved.