Datadog US5 incident

Login Issues

Minor Resolved View vendor source →

Datadog US5 experienced a minor incident on March 25, 2025 affecting Web Application, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 07:06 PM UTC
Resolved
Mar 25, 2025, 10:59 PM UTC
Duration
3h 53m
Detected by Pingoru
Mar 25, 2025, 07:06 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Mar 25, 2025, 07:06 PM UTC

    We are investigating user login issues related to reCAPTCHA for customers using password login. If you experience an issue with reCAPTCHA, refreshing the page can often mitigate the issue. Please note that data processing and alerts are not affected by this incident.

  2. identified Mar 25, 2025, 07:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 25, 2025, 09:33 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 25, 2025, 10:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 25, 2025, 10:59 PM UTC

    This incident has been resolved.