Datadog US3 incident

We are investigating user login issues with the web application

Major Resolved View vendor source →

Datadog US3 experienced a major incident on July 3, 2024 affecting Web Application, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 02:49 PM UTC
Resolved
Jul 03, 2024, 03:48 PM UTC
Duration
58m
Detected by Pingoru
Jul 03, 2024, 02:49 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jul 03, 2024, 02:49 PM UTC

    We are investigating user login issues with the web application login by email. Please note that data processing and alerts are not affected by this incident.

  2. investigating Jul 03, 2024, 02:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 03, 2024, 03:25 PM UTC

    We have identified the underlying issue and are working on a fix.

  4. monitoring Jul 03, 2024, 03:40 PM UTC

    We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

  5. resolved Jul 03, 2024, 03:48 PM UTC

    This incident has been resolved.