Datadog US3 incident

Periodic network interruption communicating with multiple AWS regions

Minor Resolved View vendor source →

Datadog US3 experienced a minor incident on August 28, 2025 affecting APM and Log Management and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 07:29 PM UTC
Resolved
Aug 29, 2025, 07:56 PM UTC
Duration
1d
Detected by Pingoru
Aug 28, 2025, 07:29 PM UTC

Affected components

APMLog ManagementMetrics and Infra MonitoringMonitors

Update timeline

  1. investigating Aug 28, 2025, 07:29 PM UTC

    Degraded network capacity in an Azure datacenter is causing network packet loss and increased latency when communicating with AWS in eastern US regions. Customers may experience communications failures trying to submit data from agents running in AWS and may experience delayed data from AWS integrations. Microsoft has identified the root cause and is working on mitigations.

  2. monitoring Aug 28, 2025, 08:37 PM UTC

    The root cause of the issue has been identified and Microsoft has implemented mitigations, we are monitoring network traffic to confirm.

  3. resolved Aug 29, 2025, 07:56 PM UTC

    This incident has been resolved.