Datadog Govcloud incident

[SSO] Login Errors

Minor Resolved View vendor source →

Datadog Govcloud experienced a minor incident on January 18, 2023 affecting Web Application, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2023, 02:05 PM UTC
Resolved
Jan 18, 2023, 03:18 PM UTC
Duration
1h 13m
Detected by Pingoru
Jan 18, 2023, 02:05 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 18, 2023, 02:05 PM UTC

    We are investigating user login issues with the web application [via SSO]. We are investigating an issue causing the "Login with SAML" button to not appear for some users. While we work on a fix, users may contact [email protected] to get the correct link to log-in with SAML

  2. monitoring Jan 18, 2023, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 18, 2023, 03:18 PM UTC

    This incident has been resolved.