Datadog Govcloud experienced a major incident on May 29, 2023 affecting Web Application, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating May 29, 2023, 08:14 AM UTC
We are investigating an issue with loading dashboards. As a result, dashboard pages may return errors.
- identified May 29, 2023, 09:01 AM UTC
We've identified an issue causing failures on a subset of pages on the web application, including Dashboards and Logs Explorer. Data ingestion and alerting are unaffected
- identified May 29, 2023, 10:12 AM UTC
We've partially mitigated the issue, and Logs pages are now fully available. Errors loading Dashboards persist while we continue to work towards full resolution
- resolved May 29, 2023, 11:22 AM UTC
This issue is now resolved. Our investigation revealed that only a small subset of customers were impacted by this incident.