Datadog Govcloud had 18 outages in the last 2 years totaling 17h 14m of downtime — averaging 0.7 incidents per month.
There were 18 Datadog Govcloud outages since June 14, 2024 totaling 17h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating increased latency processing Metrics. As a result of this issue, some users may see delays or gaps for metrics on graphs. To prevent false monitor alerts due to delayed data, monitors affected by the delay will not notify and will automatically resume once current data is available. All other monitors will operate normally.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are waiting for data to backfill.
This incident has been resolved.
We are investigating increased latency across multiple products. As a result of this issue, some users may see delays in data across the platform.
We have identified the underlying issue and are taking steps to recover. No data has been lost, although customers may have received false-positive alerts from 09:40 UTC until the end of the incident. All data will be available once services are restored.
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
This incident has been resolved.
We are investigating delays in Monitors Notifications, which began at 16:20 UTC.
This incident has been resolved.
We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating user login issues with the web application via Google SSO. Please note that data processing and alerts are not affected by this incident.
We are seeing recovery in Google SSO logins. We are continuing to monitor for issues.
This incident has been resolved.
We are actively investigating elevated error rates for Metrics Queries. As a result of this issue, some users may see errors with metrics graphs on the web application or API.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating degraded performance with the web application.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating user login issues with the web application via Google SSO. Please note that data processing and alerts are not affected by this incident.
Google declared an incident regarding this issue: https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9
This incident has been resolved.
We are still investigating for delays in Monitors Notifications involving monitors which rely on distribution metrics, which began at 15:20 UTC.
We have deployed a fix for delays in Monitors Notifications involving monitors which rely on distribution metrics, which began at 15:20 UTC and are monitoring the fix.
We have confirmed recovery of delays in Monitors Notifications involving monitors which rely on distribution metrics as of 17:49 UTC
We are recovering from increased latency processing monitors from cloud providers. Some users may receive delayed alerts from cloud integrations monitors that activated after 13:45 UTC
This incident has been resolved.
We are investigating an issue preventing RUM events from being linked to APM traces. As a result of this, users will be unable to see APM traces within their RUM events.
This incident has been resolved.
We are investigating increased latency processing some data in Logs, Trace Analytics, Synthetics, and RUM. As a result of this issue, some users may see delays or gaps for data in their queries in these products. To prevent spurious alerts, we have temporarily disabled monitors based on this data.
We have identified the issue impacting these products and are implementing a fix. We will post another update within 30 minutes.
We are continuing to work on rolling out a fix for this issue, but do not yet have an ETA for resolution. We will update again within the next 30 minutes
We are continuing to work on rolling out a fix for this issue, and expect resolution no later than 10:45 pm Eastern time. We will update another within the next 60 minutes
We are continuing to work on rolling out a fix for this issue, and still expect resolution by 10:45 pm Eastern time. We will update again within the next 60 minutes
We are seeing signs of recovery for all customers and products as our mitigation proceeds. Most customers should now have all current data for all products; we are finishing mitigation for a small percentage of data. Next update in 60 minutes at most.
All affected products are now fully recovered; we are monitoring to confirm that they remain healthy.
This incident has been resolved.
We are actively investigating elevated error rates for Log Management, Events, and RUM. As a result of this issue, some users may experience errors querying logs, events or RUM sessions, and may see missing context in monitor alerts that should contain logs or events.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
This incident has been resolved.
We are experiencing issues with processing cloud integrations which is resulting in delayed integration metrics for aws.* metrics and issues with Logs Archives. We have disabled notifications relying on these metrics. We are investigating the issue and will provide additional information as it becomes available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating loading issues on our web application. As a result, some users might be getting errors when loading the web application, or pages will be missing certain elements. Please note that data processing and alerts are not affected by this incident.
This incident has been resolved.
We are investigating an issue with loading dashboards. As a result, dashboards may be unreachable.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.