Datadog Govcloud incident

Elevated Error Rates for Log Management

Major Resolved View vendor source →

Datadog Govcloud experienced a major incident on January 15, 2025 affecting Log Management and Monitors and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 06:18 PM UTC
Resolved
Jan 15, 2025, 06:42 PM UTC
Duration
23m
Detected by Pingoru
Jan 15, 2025, 06:18 PM UTC

Affected components

Log ManagementMonitorsRUM

Update timeline

  1. investigating Jan 15, 2025, 06:18 PM UTC

    We are actively investigating elevated error rates for Log Management, Events, and RUM. As a result of this issue, some users may experience errors querying logs, events or RUM sessions, and may see missing context in monitor alerts that should contain logs or events.

  2. investigating Jan 15, 2025, 06:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 15, 2025, 06:20 PM UTC

    We are continuing to investigate this issue.

  4. identified Jan 15, 2025, 06:30 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 15, 2025, 06:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 15, 2025, 06:42 PM UTC

    This incident has been resolved.