DataClover experienced a major incident on June 13, 2023 affecting Service Scheduling and ServicePulse and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Service SchedulingServicePulseECommerce
Update timeline
- identified Jun 13, 2023, 07:39 PM UTC
DataClover utilizes Amazon Web Services (AWS) for application infrastructure. AWS is currently experiencing problems with its services that are also impacting the performance and availability of DataClover products. Once AWS services have been restored, we will evaluate the status of the DataClover products and restore those to normal operations as quickly as possible.
- resolved Jun 13, 2023, 09:51 PM UTC
The AWS service outage has been resolved and all DataClover products are functioning normally.