DataClover experienced a major incident on February 18, 2025 affecting ServicePulse, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
ServicePulse
Update timeline
- investigating Feb 18, 2025, 02:06 PM UTC
We are currently experiencing degraded performance on our ServicePulse solution.
- monitoring Feb 18, 2025, 02:37 PM UTC
We have identified the source of the problem and ServicePulse is currently running normally. We will continue to monitor to ensure the service is stable.
- resolved Feb 18, 2025, 04:04 PM UTC
ServicePulse is operating normally and all services are stable.