DataClover experienced a major incident on July 18, 2025 affecting ServicePulse, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
ServicePulse
Update timeline
- investigating Jul 18, 2025, 04:13 PM UTC
We are currently investigating intermittent errors when loading the DSH Analytics page in ServicePulse. Users may experience loading failures or timeouts when accessing this feature. We will provide updates as more information becomes available.
- resolved Jul 18, 2025, 05:10 PM UTC
There was a problem with services provided by a third-party. Those issues have been resolved and all ServicePulse pages are working normally. We'll continue to monitor and provide an update here if there are any further issues.