Dataclay incident

QUE Dashboard - saving Job edits failing

Minor Resolved View vendor source →

Dataclay experienced a minor incident on September 22, 2022 affecting Dashboard and API and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 12:17 AM UTC
Resolved
Sep 22, 2022, 01:07 AM UTC
Duration
49m
Detected by Pingoru
Sep 22, 2022, 12:17 AM UTC

Affected components

DashboardAPIDatabase

Update timeline

  1. investigating Sep 22, 2022, 12:17 AM UTC

    Our team is currently investigating an issue with QUE's production environment for the Dashboard becoming unresponsive upon attempting to saving edits to Job data in Campaigns. This issue appears to have manifested around 5PM (CDT). This does not appear to affect adding new Jobs to a Campaign. We will update as soon as we have more information.

  2. resolved Sep 22, 2022, 01:07 AM UTC

    We identified the issue with QUE Jobs on our live production environment. We have issued a fix and the environment should be operating normally. We are closing this issue, but please feel free to send a message to [email protected] if experience any recurring issues working with Job data.