Dataclay experienced a critical incident on December 22, 2022 affecting API, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Dec 22, 2022, 05:43 PM UTC
We are aware that Dataclay QUE is currently unavailable for our users. We are investigating the issue and will continue to post our findings and offer a fix soon. Thank you for your patience!
- monitoring Dec 22, 2022, 07:29 PM UTC
The issue has been identified and the production environment has been rebuilt. All users should be able to use both the QUE Dashboard and API, but we will be monitoring for issues ahead. Please stay tuned, and thank you for your patience!
- resolved Dec 22, 2022, 09:09 PM UTC
We have monitored the QUE API and all systems are fully operational. Thank you for your patience!