Dataclay incident

Slow down in retrieving QUE data.

Major Resolved View vendor source →

Dataclay experienced a major incident on January 26, 2023 affecting API, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2023, 03:26 PM UTC
Resolved
Jan 26, 2023, 07:34 PM UTC
Duration
4h 8m
Detected by Pingoru
Jan 26, 2023, 03:26 PM UTC

Affected components

API

Update timeline

  1. investigating Jan 26, 2023, 03:26 PM UTC

    We have noted a slow down with the API for Dataclay QUE. We are investigating the issue to identify the cause. Thank you for your patience.

  2. resolved Jan 26, 2023, 07:34 PM UTC

    We believe this issue was caused by a "zombie" client constantly hitting the QUE API endpoint. The process has since stopped and we are back to normal operation. Thank you for your patience!