DataCite incident

Service instability and occasional errors

Minor Resolved View vendor source →

DataCite experienced a minor incident on October 7, 2025 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 01:53 PM UTC
Resolved
Oct 07, 2025, 03:09 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 07, 2025, 01:53 PM UTC

Affected components

Metadata Store (MDS) APIREST APIFabricaGraphQL APICommons

Update timeline

  1. investigating Oct 07, 2025, 01:53 PM UTC

    We are investigating degraded performance across our services. This is manifesting as occasional error messages or slow response times for API requests and/or frontend services.

  2. monitoring Oct 07, 2025, 02:35 PM UTC

    Our service autoscaling increased resources to handle a higher amount of traffic. This has improved performance, and we are continuing to monitor the situation.

  3. resolved Oct 07, 2025, 03:09 PM UTC

    Performance of all services has returned to normal levels.