DataCite incident

Service instability and occasional errors

Notice Resolved View vendor source →

DataCite experienced a notice incident on December 17, 2025 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 04:26 PM UTC
Resolved
Dec 17, 2025, 11:47 PM UTC
Duration
7h 20m
Detected by Pingoru
Dec 17, 2025, 04:26 PM UTC

Affected components

Metadata Store (MDS) APIREST APIFabricaOAI-PMHContent Resolver APIGraphQL APICommons

Update timeline

  1. investigating Dec 17, 2025, 04:26 PM UTC

    We are investigating degraded performance across our services. This is manifesting as occasional error messages or slow response times for API requests and/or frontend services.

  2. monitoring Dec 17, 2025, 05:08 PM UTC

    Performance has stabilized. We are continuing to monitor.

  3. resolved Dec 17, 2025, 11:47 PM UTC

    Performance of all services has returned to normal levels.