DataCite incident

REST API under heavy load

Notice Resolved View vendor source →

DataCite experienced a notice incident on January 15, 2019 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2019, 06:06 PM UTC
Resolved
Jan 16, 2019, 02:56 AM UTC
Duration
8h 49m
Detected by Pingoru
Jan 15, 2019, 06:06 PM UTC

Affected components

Metadata Store (MDS) APIREST APIFabrica

Update timeline

  1. investigating Jan 15, 2019, 06:06 PM UTC

    We are seeing an unusually heavy load on our REST API, which is causing the service to not respond properly. This affects a number of upstream services, including MDS API, EZ API, DOI Fabrica and DataCite Search.

  2. resolved Jan 16, 2019, 02:56 AM UTC

    The issue has been resolved.