DataCite incident

Processing of DOI registrations can take several hours today as part of service updates

Notice Resolved View vendor source →

DataCite experienced a notice incident on August 2, 2019 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2019, 04:07 AM UTC
Resolved
Aug 03, 2019, 04:14 PM UTC
Duration
1d 12h
Detected by Pingoru
Aug 02, 2019, 04:07 AM UTC

Affected components

Metadata Store (MDS) APIREST APIFabrica

Update timeline

  1. monitoring Aug 02, 2019, 04:07 AM UTC

    As part of ongoing service updates we see a delay of processing of new DOI registrations for up to several hours. This should be resolved by the end of today. Retrieval of information from DataCite APIs and frontend services is not affected and works as usual. We will give an update when the issue has been resolved.

  2. resolved Aug 03, 2019, 04:14 PM UTC

    The service update has been completed this morning, and the backlog of DOI indexing and handle registration requests that had queued up since yesterday morning has been processed. DOI registration is again operating normally.