DataCite incident

We are experiencing disk space issues with one of our databases

Critical Resolved View vendor source →

DataCite experienced a critical incident on September 5, 2019 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 9h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2019, 05:58 AM UTC
Resolved
Sep 05, 2019, 03:49 PM UTC
Duration
9h 51m
Detected by Pingoru
Sep 05, 2019, 05:58 AM UTC

Affected components

Metadata Store (MDS) APIREST APIFabricaProfiles

Update timeline

  1. investigating Sep 05, 2019, 05:58 AM UTC

    This affects the REST API and related services (including MDS API, DataCite Search and Fabrica). We are working on this, and the issue should be resolved within the next 60 min.

  2. investigating Sep 05, 2019, 05:59 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 05, 2019, 06:12 AM UTC

    The issue has been resolved, but we continue to monitor our services.

  4. resolved Sep 05, 2019, 03:49 PM UTC

    This issue has been resolved.