DataCite incident

DOI index incomplete for the next few hours

Minor Resolved View vendor source →

DataCite experienced a minor incident on March 31, 2020 affecting REST API and Fabrica and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2020, 10:28 AM UTC
Resolved
Apr 01, 2020, 12:36 PM UTC
Duration
1d 2h
Detected by Pingoru
Mar 31, 2020, 10:28 AM UTC

Affected components

REST APIFabricaOAI-PMH

Update timeline

  1. identified Mar 31, 2020, 10:28 AM UTC

    We had an unexpected issue with our search index for DOIs. We have started to reindex all DOIs, and the full index should again be available by 8 PM GMT. We are sorry for the inconvenience. DOI registrations or updates are not affected.

  2. identified Apr 01, 2020, 05:22 AM UTC

    The reindexing of all DOIs took longer than expected. More than 80% of DOIs are again available in the search index, we expect the indexing to be completed by 12 PM GMT.

  3. resolved Apr 01, 2020, 12:36 PM UTC

    The DOI index has been completely refreshed, and all services are operating normally again.