DataCite incident

Stability issues with the DataCite REST API

Major Resolved View vendor source →

DataCite experienced a major incident on June 14, 2021 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 7h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 08:06 AM UTC
Resolved
Jun 14, 2021, 03:20 PM UTC
Duration
7h 13m
Detected by Pingoru
Jun 14, 2021, 08:06 AM UTC

Affected components

Metadata Store (MDS) APIREST APIFabricaOAI-PMHGraphQL APICommons

Update timeline

  1. investigating Jun 14, 2021, 08:06 AM UTC

    We are currently investigating the issue.

  2. investigating Jun 14, 2021, 02:35 PM UTC

    We have identified and fixed the issue. We will continue to monitor the REST API for irregularities.

  3. monitoring Jun 14, 2021, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 14, 2021, 03:20 PM UTC

    This incident has been resolved.