DataCite incident

Degraded performance for MDS and REST APIs

Minor Resolved View vendor source →

DataCite experienced a minor incident on September 9, 2022 affecting Metadata Store (MDS) API and Metadata Store (MDS) API Test and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 06:00 PM UTC
Resolved
Sep 09, 2022, 08:38 PM UTC
Duration
2h 38m
Detected by Pingoru
Sep 09, 2022, 06:00 PM UTC

Affected components

Metadata Store (MDS) APIMetadata Store (MDS) API TestREST APIREST API Test

Update timeline

  1. investigating Sep 09, 2022, 06:00 PM UTC

    We are currently investigating an issue that may be causing degraded performance for the MDS and REST APIs in our test and production systems.

  2. monitoring Sep 09, 2022, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2022, 08:38 PM UTC

    This incident has been resolved. We will continue to monitor the MDS and REST APIs for performance issues.