DataCite incident

Slow response times from DOI Registration Services

Minor Resolved View vendor source →

DataCite experienced a minor incident on June 6, 2023 affecting Metadata Store (MDS) API and REST API and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 07:23 PM UTC
Resolved
Jun 06, 2023, 11:49 PM UTC
Duration
4h 26m
Detected by Pingoru
Jun 06, 2023, 07:23 PM UTC

Affected components

Metadata Store (MDS) APIREST APIFabrica

Update timeline

  1. investigating Jun 06, 2023, 07:23 PM UTC

    We are investigating an issue with response times being slow for DOI registration. This appears to be related to increased service load and we are scaling services to compensate.

  2. monitoring Jun 06, 2023, 08:27 PM UTC

    Services have been scaled to cope with load, we are monitoring the situation.

  3. resolved Jun 06, 2023, 11:49 PM UTC

    All services appear normal now, closing incident. Services are still marginally scaled up to prevent issues.